Shipping Policy

Last Updated: September 5, 2026

At The Healthy Pantry, we carefully pack every order to ensure your peanut butter reaches you fresh and in excellent condition.

1. Delivery Across Pakistan 🇵🇰

We currently offer delivery across Pakistan through trusted courier partners.

Delivery availability may vary depending on the customer's location.

2. Cash on Delivery

We offer Cash on Delivery (COD) for eligible orders.

Simply place your order through our website and pay the courier when your parcel is delivered.

3. Processing Time

Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

4. Delivery Time

After dispatch, orders generally arrive within 2–5 business days, depending on the delivery location and courier service.

Remote areas may require additional delivery time.

Please note that delivery estimates are not guaranteed and may be affected by circumstances beyond our control, including courier delays, weather conditions, public holidays, or incorrect delivery information.

5. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order.

Any free-shipping offers or promotional delivery rates will be subject to the terms of the relevant promotion.

6. Tracking Your Order

Once your order has been dispatched, you may receive tracking information through the contact details provided when placing your order.

You can use the tracking information to monitor the progress of your shipment.

7. Incorrect Delivery Information

Please carefully check your name, phone number, city, and complete delivery address before submitting your order.

The Healthy Pantry is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Additional shipping charges may apply if an order needs to be reshipped.

8. Delayed or Failed Deliveries

If your order is delayed beyond the expected delivery period, please contact us and we will do our best to assist you.

If a parcel is returned to us because the customer was unavailable, refused the COD parcel, or could not be reached, additional delivery charges may apply for reshipping.

9. Damaged Parcels

If your parcel appears seriously damaged, leaking, or improperly sealed upon delivery, please contact us within 48 hours of receiving your order and provide clear photos/videos of the package and product.

For more information, please refer to our Return & Refund Policy.

10. Contact Us

For questions regarding your shipment or delivery, please contact:

The Healthy Pantry
📧 thehealthypantryofficial@gmail.com

Please include your order number when contacting us about an existing order.

Freshness Delivered With Care 🤎🥜

The Healthy Pantry — Homemade goodness, delivered to your doorstep.