Terms of Service

Last Updated: September 5, 2026

Welcome to The Healthy Pantry. By accessing our website or placing an order with us, you agree to the following Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About Our Store

The Healthy Pantry sells peanut butter and related food products through our online store.

We reserve the right to update product information, pricing, availability, and these Terms of Service at any time without prior notice.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, ingredients, nutritional information, flavors, sizes, and other product details displayed on our website are accurate.

However, slight differences in product appearance, texture, color, or packaging may occur.

Customers should always check the product packaging and label for the most up-to-date ingredient, allergen, storage, and nutritional information.

3. Allergies & Food Safety

Our products contain peanuts and may not be suitable for individuals with peanut or other food allergies.

Customers are responsible for reviewing the product ingredients and allergen information before purchasing or consuming our products.

If you have any food allergy, intolerance, or dietary concern, please contact us before placing an order.

4. Pricing & Availability

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices, promotions, discounts, or product availability at any time.

A product may become unavailable without prior notice.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, cancel, or decline an order for reasons including:

• Product unavailability

• Incorrect customer information

• Pricing or website errors

• Suspicious or fraudulent activity

• Repeated refusal of previous COD orders

• Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been made, any eligible payment will be refunded through an appropriate method.

6. Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) as a payment option.

Customers placing COD orders agree to provide accurate contact and delivery information and accept the parcel when delivered.

If you need to cancel your order, please contact us before the order is dispatched.

Repeated refusal or failure to accept COD orders may result in restrictions on future COD purchases.

7. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated delivery timeframe provided on our website or communicated to the customer.

Delivery times may vary due to courier delays, weather, public holidays, incorrect addresses, or circumstances outside our control.

The customer is responsible for providing accurate delivery details, including their name, phone number, and complete address.

8. Cancellations

Order cancellation requests should be made as soon as possible after placing an order.

Once an order has been dispatched, cancellation may no longer be possible.

For further information regarding returns, damaged products, and refunds, please refer to our Return & Refund Policy.

9. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Attempt to interfere with or damage the website

• Use the website for fraudulent purposes

• Copy or reproduce our website content without permission

• Attempt to gain unauthorized access to our systems

• Use our website in a way that could harm The Healthy Pantry or its customers

10. Intellectual Property

All content on this website, including our brand name, logo, product photographs, graphics, text, designs, and other original materials, belongs to or is used by The Healthy Pantry and may not be copied, reproduced, modified, or distributed without our permission.

11. Third-Party Services

We may use third-party services such as payment providers, courier companies, website services, and other business partners to process and fulfill your orders.

These services may have their own terms and policies, and we are not responsible for issues caused by third-party services beyond our reasonable control.

12. Limitation of Liability

The Healthy Pantry will make reasonable efforts to provide accurate information and fulfill orders properly.

However, we are not responsible for losses or delays resulting from circumstances beyond our reasonable control, including courier delays, incorrect information provided by customers, improper product storage, or misuse of our products.

13. Changes to These Terms

We may update or change these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

The Healthy Pantry
📧 Email: thehealthypantryofficial@gmail.com

Thank You for Choosing The Healthy Pantry

We appreciate your trust and are committed to providing you with quality peanut butter, honest products, and a great customer experience. 🤎🥜